Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google hangout video calling broken in FF 48

  • 4 cavab
  • 1 has this problem
  • 7 views
  • Last reply by 081216

more options

I'm running opensuse leap and the update for Firefox 48 breaks google hangout functionality. Whenever I try to set up a call the window for downloading the plug-in is been shown. But I have the plugin already (as in <= FF47 that is required). Installing the plug-in is not doing anything (it is not showing in the settings window). On IRC it was stated that FF is moving away from some platform and only flash and silverlight where whitelisted. Can the google plugin been added or can someone provide steps to get google hangouts (video) calling working again?

I'm running opensuse leap and the update for Firefox 48 breaks google hangout functionality. Whenever I try to set up a call the window for downloading the plug-in is been shown. But I have the plugin already (as in <= FF47 that is required). Installing the plug-in is not doing anything (it is not showing in the settings window). On IRC it was stated that FF is moving away from some platform and only flash and silverlight where whitelisted. Can the google plugin been added or can someone provide steps to get google hangouts (video) calling working again?

Modified by 081216

Chosen solution

I have found the solution here:

https://productforums.google.com/forum/#!topic/hangouts/u18QUQA2kqI;context-place=topicsearch/hangout$20firefox$2048

Firefox looks for plugings in the following folders:

   /home/<username>/.mozilla/plugins
   /usr/lib64/firefox/browser/plugins
   /usr/lib/mozilla/plugins


I had to create links to the proper files by running:

Read this answer in context 👍 0

All Replies (4)

more options

HI 081216, It works for me when I downloaded the latest version of the Google Talk plugin and changed the permissions to always allow the plugin. Please take a look at this article for how to enable any blocked plugins. They will only block outdated ones or ones on this list: https://addons.mozilla.org/en-US/fire.../blocked/ How to unblock these can be done here:

As for Silverlight and Adobe Flash, they will not be the only ones. Read more on web extensions here:

more options

Hi Guigs, when I initiate a call I get the download dialog presented by Google. My google-talk plugin installed is newer then provided by the download link, so nothing to do. The plugin is not showing up in the add-ons section, so I can't change any settings for allowing. When I downgrade FF to version 47 all is back to working order, thus settings for Google talk are in order.

more options

Am I the only one with this issue?

more options

Seçilmiş Həll

I have found the solution here:

https://productforums.google.com/forum/#!topic/hangouts/u18QUQA2kqI;context-place=topicsearch/hangout$20firefox$2048

Firefox looks for plugings in the following folders:

   /home/<username>/.mozilla/plugins
   /usr/lib64/firefox/browser/plugins
   /usr/lib/mozilla/plugins


I had to create links to the proper files by running: