Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I retrieve the history I lost - all of it is gone - when I d/l 46.0 for Mac?

  • 1 cavab
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

more options

I got a notice popup that 46.0 had downloaded and was ready to install. I quit Firefox and restarted, but it froze for a couple of minutes. I forced quit and restarted. Then all my history was gone. I'm running Mac 10.8.5. I did not make any intentional adjustments to settings - just quit and restarted. Thanks!

I got a notice popup that 46.0 had downloaded and was ready to install. I quit Firefox and restarted, but it froze for a couple of minutes. I forced quit and restarted. Then all my history was gone. I'm running Mac 10.8.5. I did not make any intentional adjustments to settings - just quit and restarted. Thanks!

All Replies (1)

more options

There might have been a problem with the places.sqlite database that stores bookmarks and history.

If you use the Time Machine then you can try to restore the places.sqlite file from that backup.

You can use this button to go to the current Firefox profile folder: