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No video playback for PBS.Org using Firefox, how does one fix the problem?

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PBS video - all videos show a black screen with a triangle and exclamation point inside. The screen reads, "error loading player: no playable sources found".

Note: I have read various posts about deleting add-ons, I don't have any installed.

PBS video - all videos show a black screen with a triangle and exclamation point inside. The screen reads, "error loading player: no playable sources found". Note: I have read various posts about deleting add-ons, I don't have any installed.

Modified by Samoyeds829

Chosen solution

I can't see in flash player is presented in your system details ,is it right ? So one of the solution for this is to install flash from adobe and restart your firefox after installation . Get Adobe from here: https://get.adobe.com/flashplayer/

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Seçilmiş Həll

I can't see in flash player is presented in your system details ,is it right ? So one of the solution for this is to install flash from adobe and restart your firefox after installation . Get Adobe from here: https://get.adobe.com/flashplayer/

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Thanks Chandan! I had just reinstalled my operating system and all the programs, but had not realized the flash player was not installed as Adobe usually issues a prompts to install.