Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox hello won't allow me to access my camera and microphone. There is no pop-up to do this.

  • 1 cavab
  • 1 has this problem
  • 3 views
  • Last reply by guigs

PaulHenry
PaulHenry
more options

When I first used FF hello, there was a pop-up that allowed the access to my camera and microphone. Now, there is no pop-up and my camera and microphone cannot be accessed. What to do?

Much thanks. Paul

When I first used FF hello, there was a pop-up that allowed the access to my camera and microphone. Now, there is no pop-up and my camera and microphone cannot be accessed. What to do? Much thanks. Paul

All Replies (1)

guigs
guigs
more options

Hi PaulHenry, Please make sure that Firefox is continuing to have permission to access the camera and microphone: Firefox Hello can't access my camera or microphone