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Firefox won't re-install, saying that it's running. I was trying to delete the files manually.
I tried re-installing firefox and it wouln't let me, saying that i had to close it first. so i tried to manually delete the files instead of uninstalling and now nothing works.
All Replies (7)
Which operating system you are using?
windows 8, its the updated version.
In windows you need to forcefully close it through task manager.
1. Open task manager by right clicking task bar and select start task manager.
2. Go to Processes tab. 3. Scroll to find the process name : firefox.exe
Select it and Click the "End Process button below."
Then run the firefox again from shortcut or whatever you want to do.
I do not have a process tab.
Then you should click on "More Details" and you will be right back in Process tab.
Modified
It wasn't listed for me.
Reboot the computer. That will close everything.
Download Firefox Full Installer For All languages And Systems {web link} Save the file. Then;
Using your file browser, open the Programs folder on your computer.
Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.
Look for, and rename any Mozilla and Firefox folders by adding .old to them.
Now run the full installer. If all goes well, remove the OLD folders when you are done.