Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox is crashing while i am importing anything on GMail and when saving any file in pdf. I have mac OS.

  • 1 cavab
  • 2 have this problem
  • 12 views
  • Last reply by guigs

amitsharma3
amitsharma3
more options

Hello Support, The Firefox gets crashed whenever i am trying to add an attachment in Gmail and whenever saving some thing in pdf through print option. Please help in it.

Hello Support, The Firefox gets crashed whenever i am trying to add an attachment in Gmail and whenever saving some thing in pdf through print option. Please help in it.

All Replies (1)

guigs
guigs
more options

Hi amitsharma3, Please make sure that gmail is added to the pop up exceptions list in Firefox Menu > Content > Popup "Exceptions" button as well as for the printing to try to reset the printing options with these directions: Fix printing problems in Firefox.

If it continues to crash please go to about:support, submit the crashes and then copy the all the reports in about:crashes with bp- in front of them and post them in your response.