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Very slow when reading messages in inbox

  • 2 cavab
  • 2 have this problem
  • 1 view
  • Last reply by Wayne Mery

mickiemoore
mickiemoore
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I have a couple of email accounts set up and one of the accounts is horribly slow when I try to read the messages in the inbox. This is the only folder that is slow, and it happens with new or old messages. I have archived old messages, compacted the folders, etc. with no difference. I have also tried restarting Thunderbird in safe mode. I am running the latest version on Windows 7. Please help!

I have a couple of email accounts set up and one of the accounts is horribly slow when I try to read the messages in the inbox. This is the only folder that is slow, and it happens with new or old messages. I have archived old messages, compacted the folders, etc. with no difference. I have also tried restarting Thunderbird in safe mode. I am running the latest version on Windows 7. Please help!

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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If it's only one folder in one account, I suggest rebuilding the Inbox according to these instructions and seeing if it makes any difference:

http://kb.mozillazine.org/Compacting_folders#Real_fix

Essentially, you move the messages to another folder, exit TB, and delete the mbox and msf files (Inbox and Inbox.msf). TB will automatically create a new, empty Inbox when you restart.

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator
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mickiemoore, did sfhowes' advice help you?