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Installing Firefox

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه cor-el

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When trying to download firefox to my computer, I follow the instructions, but when download is complete it just says "running security scan" indefinitely and never proceeds from there.

When trying to download firefox to my computer, I follow the instructions, but when download is complete it just says "running security scan" indefinitely and never proceeds from there.

Modified by dj9281

All Replies (1)

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It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: