Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't download Firefox

  • 2 (ردّان اثنان)
  • 6 have this problem
  • 12 views
  • آخر ردّ كتبه melwood99

more options

I want to download Firefox and get rid of Internet Explorer. It goes through a couple run screens until I get an Internet Explorer warning screen that says that file Firefox%20setup%204.0.1.exe is from an unsafe source (even though my Norton says it's trusted). I click run anyway and then Internet Explorer stops the download saying that the file is corrupt. I've tried downloading it a couple times and get the same result. Please help!

I want to download Firefox and get rid of Internet Explorer. It goes through a couple run screens until I get an Internet Explorer warning screen that says that file Firefox%20setup%204.0.1.exe is from an unsafe source (even though my Norton says it's trusted). I click run anyway and then Internet Explorer stops the download saying that the file is corrupt. I've tried downloading it a couple times and get the same result. Please help!

All Replies (2)

more options

Try saving the Firefox_Setup file, instead of trying to "Run" it. Then double-click it to start the installation procedure.

more options

Unfortunately, that didn't work. I was able to save it to my desktop, but when I double clicked it, I got the message that the file is corrupt.