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i've installed themes I go to manage them in 'ad-ons' and it's totally blank and when i download the thing pops up but it's blank. What is wrong?

  • 1 (رد واحد)
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  • آخر ردّ كتبه TonyE

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I just downloaded FireFox 3.6. I was trying to download the Farmville Zynga bar. The 'install box' popped up but nothing was there it was just blank. Then after that I said 'Okay forget about it' then I started installing Firefox themes and I went to manage them but it shows a blank box on the add ons menu, and it shows no 'extensions' no 'updates' no 'add ons' and 'no themes' that box is completely BLANK. Why is this happening?

I just downloaded FireFox 3.6. I was trying to download the Farmville Zynga bar. The 'install box' popped up but nothing was there it was just blank. Then after that I said 'Okay forget about it' then I started installing Firefox themes and I went to manage them but it shows a blank box on the add ons menu, and it shows no 'extensions' no 'updates' no 'add ons' and 'no themes' that box is completely BLANK. Why is this happening?

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One of the files that stores details of installed add-ons may be corrupt. Try deleting the files as shown in the corrupt files section of the unable to install add-ons article. This will force Firefox to re-create those files and in the process rebuild the list of installed extensions and theme.