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I installed microsoft excel viewer and now firefox icon does not display on saved web pages. It just displays the "don't know what to use to open" icon.

  • 2 (ردّان اثنان)
  • 9 have this problem
  • 1 view
  • آخر ردّ كتبه Chris Ilias

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Big mistake!!! I installed microsoft excel viewer Firefox icon doesn't display for saved web pages. Neither does saved IE web pages. I just get the "I don't know what to do with this" icon

This happened

Every time Firefox opened

== I installed microsoft excel viewer

Big mistake!!! I installed microsoft excel viewer Firefox icon doesn't display for saved web pages. Neither does saved IE web pages. I just get the "I don't know what to do with this" icon == This happened == Every time Firefox opened == I installed microsoft excel viewer

الحل المُختار

I re-installed the excel viewer and the problem did not re-occur. Hope it doesn't come back when I re-boot.

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The instructions in Error opening Internet shortcut or local HTML file should help.

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الحل المُختار

I re-installed the excel viewer and the problem did not re-occur. Hope it doesn't come back when I re-boot.