Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile.

  • 5 ردود
  • 7 have this problem
  • 1 view
  • آخر ردّ كتبه pvdvegte

more options

when clicking an email link this is shown

"Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

How do I make Thunderbird instead open a new email?

This is on Fedora

when clicking an email link this is shown "Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile." How do I make Thunderbird instead open a new email? This is on Fedora

الحل المُختار

should I do a `sudo killall thunderbird` before clicking an email link?

Read this answer in context 👍 0

All Replies (5)

more options

الحل المُختار

should I do a `sudo killall thunderbird` before clicking an email link?

Helpful?

more options

I don't understand. Is this a bug? In Fedora? In the web page coding? It seems to be a new problem. I've used mailto links in the past without this.

Using 115.8.1 (64-bit) on Fedora 39 and FF 124.0.1 (64 bit)

Modified by firefoxeric

Helpful?

more options

Hello? Is there an answer out there for my issue?

As nearly as I can tell, I have the correct default app settings in both Firefox and Fedora. In any case, the problem is that Thunderbird doesn't seem to respond properly to 'mailto' rather than mailto now knowing what mail client to use.

So why can't I use mailto with Thunderbird without first shutting down the open instance of Thunderbird? There seems to be lots online about Thunderbird not having shut down properly, but that's not the problem here.

Thanks.

Helpful?

more options

I have the same problem in linux mint 21.3 when I try to send a Firefox link and this is something new (during the last 10 days aprox)

Helpful?

more options

I have the same error message when using the 'Email a link to this page' icon/button in Firefox (distro package). Thunderbird is installed as a Flatpak. I'm using openSUSE Tumbleweed (KDE Plasma desktop), with the latest Firefox 127 and Thunderbird 115.12.2 When I close Thunderbird and then click on the 'Email a link to this page' icon again in Firefox it prompts Thunderbird to start up, and opens a new message window at the same time with the page link automatically inserted in the new message. However, clicking on the 'Email a link to this page' icon in Firefox again no longer works, unless I close Thunderbird again first.

Modified by pvdvegte

Helpful?

اطرح سؤالا

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.