System hang when creating new message on Thunderbird Supernova (win10)
I'm getting "not responding" / crashing when creating new message on Thunderbird Supernova. It happens when I try to enter the names of recipients. I can type the first few letters of the person's name, but then it hangs and starts crashing. It will come back again after about 10 minutes if I leave it.
It also seems to happen randomly without editing the recipients.
I would like to be able to downgrade becaues I don't like Supernova's design either, but it looks like it's the standard version now.
I went to crash reports in Help > Troubleshooting Information > All Crash Reports, but it says there are none.
Modified by Wayne Mery
All Replies (2)
- Please start *Windows* in safe mode with networking enabled https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still in Windows safe mode, start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem change?
Wayne Mery said
* Please start *Windows* in safe mode with networking enabled https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-modeDoes problem change?
- Still in Windows safe mode, start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
So I tried troubleshooting mode, but it occured to me that it might be an addon which is not compatible with this version, so I'm doing a long test with most addons disabled to find out.