Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Links in PDF converted to Undefined in url

  • 21 ردًا
  • 0 have this problem
  • 1 view
  • آخر ردّ كتبه jonzn4SUSE

more options

When trying to click on links inside PDFs, the url is changed to undefined, producing an error message. For example, a Hostgator article is converted from https://hostgator.com/help/article/how-do-i-change-my-dns-or-name-servers to https://undefined/help/article/how-do-i-change-my-dns-or-name-servers

I have tried clearing the cache, troubleshooting, and get the same result in safe mode, and reverting back to Firefox default settings. And I still get the same result. I've attached an image of the error message.

When trying to click on links inside PDFs, the url is changed to undefined, producing an error message. For example, a Hostgator article is converted from https://hostgator.com/help/article/how-do-i-change-my-dns-or-name-servers to https://undefined/help/article/how-do-i-change-my-dns-or-name-servers I have tried clearing the cache, troubleshooting, and get the same result in safe mode, and reverting back to Firefox default settings. And I still get the same result. I've attached an image of the error message.
Attached screenshots

الحل المُختار

Oops, sorry. I just saw your message about the links working in the Firefox to PDF print. Thank you. That does resolve the problem. Sorry for the oversight.

Read this answer in context 👍 1

All Replies (1)

more options

No problem Cathy. We'll leave the light on for ya!  ;-))

  1. 1
  2. 2