Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird permanently deletes some gmail messages before I can even see them! How do I stop that?

  • 2 (ردّان اثنان)
  • 0 have this problem
  • 4 views
  • آخر ردّ كتبه RussWalkerVB

RussWalkerVB
RussWalkerVB
more options

Thunderbird seems to pick some emails and identify them as toxic and permanently deletes them before I even get a chance to see them. Not in Spam, not in Trash, just completely gone. Gone from the gmail server as well. I have lost two very important emails this way and I need to stop it.

Thunderbird seems to pick some emails and identify them as toxic and permanently deletes them before I even get a chance to see them. Not in Spam, not in Trash, just completely gone. Gone from the gmail server as well. I have lost two very important emails this way and I need to stop it.

Modified by Wayne Mery

All Replies (2)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator
more options

How often is this happening? Does Help > Troubleshoot Mode help?

RussWalkerVB
RussWalkerVB صاحب السؤال
more options

It has happened twice that I know of. The problem is that if I am not right on my computer when the email arrives/is deleted, then I can't tell if it even happened. I have terminated use of Thunderbird due to this issue. Troubleshooting Mode didn't help.