"get messages"
Every time I click: "get messages" on Thunderbird, it says: ERROR, the account anairda @gmx.com is being processed...please wait until it had been processed to get your messages (or so)... WHY is that???
All Replies (1)
Maybe a problem with the index files.
- Menu icon > Help > More Troubleshooting Information
- Under 'Application Basics' - half way - Profile Folders - click on 'Open Folder'
A new window opens showing the contents of your profile name folder.
- Exit Thunderbird now - this is important
If POP account:
- click on 'Mail' folder
- click on 'pop account name' folder
Files that do NOT have any extension are mbox files and they contain emails - do not delete any of those mbox files.
- Delete all the index files - they will have a *.msf extension.
If you have subfolders then you will see folders with a *.sbd extension
- Select each *.sbd folder in turn and delete all the files that have a *.msf extension.
Start Thunderbird. All the index files will get recreated.