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Firefox installed an update and now I get an error message

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Firefox auto-installed an update and now when I try to open the browser, I receive this

Error: Platform version '102.0' is not compatible with minVersion >=101.0.1 maxVersion<=101.0.1

How can I fix this???

Firefox auto-installed an update and now when I try to open the browser, I receive this Error: Platform version '102.0' is not compatible with minVersion >=101.0.1 maxVersion<=101.0.1 How can I fix this???

All Replies (1)

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Sorry, this sometimes happens for unknown reasons -- an older file wasn't replaced during the update.

Please download the full installer and run it to re-update your installation. You can use the link in the following article to get the installer: Custom installation of Firefox on Windows.

Success?