Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problems with Version 93.0 update

  • 1 (رد واحد)
  • 2 have this problem
  • 9 views
  • آخر ردّ كتبه AgnesRM

more options

Have experienced a myriad of problems since the 93.0 update. Have checked Comcast server settings and they all are correct.

1. Randomly, I get a panel asking to enter my Comcast password when downloading messages . Have entered it and messages load. According to community support, once put in, it is saved and re-entering will not be necessary. 2. When sending messages, the "sending message" panel appears. Sometimes in sends, and sometimes it just stalls showing no progress or goes to 100% and stalls. The 100% stalled message does no show up in my SENT folder. If I keep retrying, eventually, the message is sent. 3. When mp4 files are attached and clicked on to open, the "What should Thunderbird do with this file" panel appears and the "open" option is clicked. Thunderbird then locks up for about 30 seconds and a "server execution failed" message appears. I can play these mp4 files on the comcast email web site.

Have been using Thunderbird for years and have had no problems. Can't find a solution for any of these on the "ask the community" support.

Have experienced a myriad of problems since the 93.0 update. Have checked Comcast server settings and they all are correct. 1. Randomly, I get a panel asking to enter my Comcast password when downloading messages . Have entered it and messages load. According to community support, once put in, it is saved and re-entering will not be necessary. 2. When sending messages, the "sending message" panel appears. Sometimes in sends, and sometimes it just stalls showing no progress or goes to 100% and stalls. The 100% stalled message does no show up in my SENT folder. If I keep retrying, eventually, the message is sent. 3. When mp4 files are attached and clicked on to open, the "What should Thunderbird do with this file" panel appears and the "open" option is clicked. Thunderbird then locks up for about 30 seconds and a''' "server execution failed" message appears. I can play these mp4 files on the comcast email web site. Have been using Thunderbird for years and have had no problems. Can't find a solution for any of these on the "ask the community" support.

All Replies (1)

more options

Version 93 - being the Beta test version of Thunderbird? If you are running Beta then you should know that is for testing and is not a final version for general use. Report issues to the beta testing group/developers. https://support.mozilla.org/en-US/kb/thunderbird-beta