Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

recover logins

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 11 views
  • آخر ردّ كتبه FredMcD

more options

Hello I lost my login and password how to recover them? thank you

Hello I lost my login and password how to recover them? thank you

All Replies (2)

more options

Hi,

Can you confirm which login and password you have lost? Do you mean for this support forum?

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.