Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable access the app after upgrade

Datango
Datango
more options

Following the recent automatic upgrade of Firefox for iOS to version 26, it is no longer possible to access the app successfully.

After tapping the Firefox icon, the app momentarily opens and then immediately closes.

Has anyone else experienced this and found a solution to this issue?

Thanks very much.

-- iPad Air (1st Gen) iOS 12.4.6

Following the recent automatic upgrade of Firefox for iOS to version 26, it is no longer possible to access the app successfully. After tapping the Firefox icon, the app momentarily opens and then immediately closes. Has anyone else experienced this and found a solution to this issue? Thanks very much. -- iPad Air (1st Gen) iOS 12.4.6

Modified by Datango

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Datango, please ignore the unofficial support solicitation that someone posted. We have no idea where that leads and don't want you to get scammed.