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Cannot play media in firefox

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه EduardoR

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Firefox cannot play media in these websites:

- Spotify Web: redirects me to https://support.spotify.com/us/using_spotify/system_settings/enable-the-spotify-web-player/ (DRM is already enabled)

- Twitch: error #4000

- Youtube: Some videos work, others give me the message "Your browser does not currently recognize any of the video formats available"

- Twitter: "The media could not be played"

Things i have tried:

Going into safe mode, unable hardware acceleration, setting media.me to true (already enabled). Nothing works. Would appreciate any help

Firefox cannot play media in these websites: - Spotify Web: redirects me to https://support.spotify.com/us/using_spotify/system_settings/enable-the-spotify-web-player/ (DRM is already enabled) - Twitch: error #4000 - Youtube: Some videos work, others give me the message "Your browser does not currently recognize any of the video formats available" - Twitter: "The media could not be played" Things i have tried: Going into safe mode, unable hardware acceleration, setting media.me to true (already enabled). Nothing works. Would appreciate any help

Modified by EduardoR

الحل المُختار

Make sure you have the latest FFmpeg/libavcodec packages installed.

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الحل المُختار

Make sure you have the latest FFmpeg/libavcodec packages installed.

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It worked! "sudo apt-get install ffmpeg" solved my issue, thank you so much.