Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Linking Old and New Accounts-Issue resolved

  • 5 ردود
  • 1 has this problem
  • 13 views
  • آخر ردّ كتبه FredMcD

more options

Issue Resolved.

Issue Resolved.

Modified by Buddy2014

الحل المُختار

All Replies (5)

more options

Hi

I think that it is best to create a thread on the Contributors forum about this and add [ATTN: ADMIN] at the start of the subject line to get the attention of an administrator.

I assume that the old account is still an old SUMO account and not a Firefox Account at this time?

more options

الحل المُختار


Modified by Buddy2014

more options

You may have to wait until Monday because during the weekend an administrator might not be around.

more options

Issue resolved.

Modified by Buddy2014

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.