Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I lost my tow-step authentication and don't have the recovery code

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه yousi

yousi
yousi
more options

Hi, I lost my tow-step authentication and don't have the recovery code. I formatted my phone and lost all things. Please help to return my account.

al.uc@msn.com

Hi, I lost my tow-step authentication and don't have the recovery code. I formatted my phone and lost all things. Please help to return my account. al.uc@msn.com

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

You can use one of the backup codes you received when setting up 2-step authentication.

yousi
yousi صاحب السؤال
more options

christ1 said

You can use one of the backup codes you received when setting up 2-step authentication.

I do not have them