Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

install failure with message that it needs win7, but I am running Win7

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Matt

more options

Downloaded latest version of Thunderbird. When I run the setup file I get the message Thunderbird needs Windows 7 or later to run and the install program quits. I checked my system info in Control panel and I am running Windows 7 Home, service pack 1.

Downloaded latest version of Thunderbird. When I run the setup file I get the message Thunderbird needs Windows 7 or later to run and the install program quits. I checked my system info in Control panel and I am running Windows 7 Home, service pack 1.

All Replies (1)

more options

is or has Thunderbird been installed before? I am guessing it might have been set to run in XP mode and that information is still in the registry.