Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

problem setting up email configuration

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه sfhowes

more options

Just installed Thunderbird on friend's computer. Setting up new email account...."unable to verify.....wrong password or user name". I've done this many times on my own computer but have checked user name and password multiple times but still cannot verify/configure the email account. Can't figure out why not. When I go to Yahoo and use the same info am able to login to account no problem. Never had this problem setting up account in Thunderbird before. Help!

Just installed Thunderbird on friend's computer. Setting up new email account...."unable to verify.....wrong password or user name". I've done this many times on my own computer but have checked user name and password multiple times but still cannot verify/configure the email account. Can't figure out why not. When I go to Yahoo and use the same info am able to login to account no problem. Never had this problem setting up account in Thunderbird before. Help!

All Replies (1)

more options

If they set two-step verification on the account, an app password should be entered in TB.

https://help.yahoo.com/kb/SLN5013.html