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In Windows Vista, I have to keep the mouse moving to avoid freezing

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه crapon

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I have the latest update for my computer - 52.3.0 (32 bit), and I'm using Windows Vista which I know is no longer supported. Perhaps that is the cause of the problem. Do I have to abandon Firefox or is there a way to continue using it?

I have the latest update for my computer - 52.3.0 (32 bit), and I'm using Windows Vista which I know is no longer supported. Perhaps that is the cause of the problem. Do I have to abandon Firefox or is there a way to continue using it?

الحل المُختار

hi, this is often a symptom of malware on a system. next to the security software already in place, please run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

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الحل المُختار

hi, this is often a symptom of malware on a system. next to the security software already in place, please run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

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Thanks. This was solved by running Malwarebyte.