Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 36.0.1 on both Mac and PC, but won't sync

  • 1 (رد واحد)
  • 2 have this problem
  • 8 views
  • آخر ردّ كتبه guigs

more options

I have Firefox 36.0.1 on both my Mac and PC, but they won't sync. I unlinked both and restarted a few times, and now they're both logged in, but won't sync. Please help.

I have Firefox 36.0.1 on both my Mac and PC, but they won't sync. I unlinked both and restarted a few times, and now they're both logged in, but won't sync. Please help.

All Replies (1)

more options

Superman are these on the same computer or the same profile? Please rename the device in the sync profile.

If not, in order to further investigate:

  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here

Please also use pastebin.mozilla.org for sharring any errors that relate to this issue.

Thank you.