Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Crash

  • 1 (رد واحد)
  • 3 have this problem
  • 16 views
  • آخر ردّ كتبه guigs

Richardn_ku
Richardn_ku
more options

Why does it keep on crashing on my HTC One Android phone? Why is it when I restart my phone, everything closes out?

Why does it keep on crashing on my HTC One Android phone? Why is it when I restart my phone, everything closes out?

All Replies (1)

guigs
guigs
more options

When you restart your phone, all items in memory are going to be removed. However it is not expected for Firefox to crash. If there are crash reports on the url page about:crashes please copy and paste the last 5 reports for further investigation.

However if it crashes on start up, please consider a reinstall of Firefox for Android.