Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why the recent (unwelcome) changes to thunderbird?

  • 1 (رد واحد)
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه Wayne Mery

more options

The screen minimizes on it's own - I am just reading an email and suddenly the screen reduces to 1/3 the screen size....Why? Even after putting it back to full screen, it will time & time again, on it's own, go back to the smaller size. Why did the format for sending an email change? Typing in the names/addresses where I am sending an email has changed and sometimes no matter what address I type in to send an email to, it defaults to a completely different email address...why? Why when I try to delete one email, it deletes several in a row? Why didn't you leave well enough alone? It was a great system...easy to use...however I will be changing to another email provider if I continue to have these problems.

The screen minimizes on it's own - I am just reading an email and suddenly the screen reduces to 1/3 the screen size....Why? Even after putting it back to full screen, it will time & time again, on it's own, go back to the smaller size. Why did the format for sending an email change? Typing in the names/addresses where I am sending an email has changed and sometimes no matter what address I type in to send an email to, it defaults to a completely different email address...why? Why when I try to delete one email, it deletes several in a row? Why didn't you leave well enough alone? It was a great system...easy to use...however I will be changing to another email provider if I continue to have these problems.

All Replies (1)

more options

tmcrites said

1. The screen minimizes on it's own - I am just reading an email and suddenly the screen reduces to 1/3 the screen size....Why? Even after putting it back to full screen, it will time & time again, on it's own, go back to the smaller size.

Never heard of this. It sounds like a local issue.

2. Typing in the names/addresses where I am sending an email has changed and sometimes no matter what address I type in to send an email to, it defaults to a completely different email address...why?

This is a known bug that is being worked on

3. Why when I try to delete one email, it deletes several in a row?

This sounds like a problem with your mouse.

Start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Doe your problems 1+3 go away?