Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't view Yahoo Japan in Firefox browser?

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه Ari94

more options

Since today I am unable to view http://www.yahoo.co.jp/ properly in Firefox browser while I can open it in MS Internet Explorer without any problem.

Is there any solution to this problem? Thank you.

Since today I am unable to view http://www.yahoo.co.jp/ properly in Firefox browser while I can open it in MS Internet Explorer without any problem. Is there any solution to this problem? Thank you.
Attached screenshots

All Replies (2)

more options

Hi Ari94, many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

ideato said

Hi Ari94, many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.
Further information can be found in the Delete browsing, search and download history on Firefox article. Did this fix your problems? Please report back to us! Thank you.

Hi, Thank you for the reply. Even after clearing everything problem remain same.