Thunderbird Community Forum

I just restarted my Thunderbird and find email addresses next the Correspondents names in the Inbox. These are not needed and makes it more difficult to read the correspondents names. How do I get Thunderbird to only list the Correspondent's names?

I am currently on Ver 115.12.2 (32-bit), but I've had this problem over several versions. I recently downgraded from the 64bit version (for a different reason), it had the same issue.

Old messages in the Inbox are listed twice, including those that have been read. New incoming messages are not duplicated, messages where I've deleted the duplicates are not again duped. Messages that get filtered to or moved to folders are not duped. Old messages that are in folders are not duped.

I have several email accounts in TB, and I only see this on my most active- of course! I have compacted all folders many times and rebuilt the Global Database with no effect. I tried opening in Troubleshooting mode and they are still duplicated. It is a POP account.

Using Thunderbird 128.0.1esr (64-bit)

I have just bought a new Windows 11 laptop to replace older model. Using the old laptop, email messages are displayed in a single line format, which you click to open the message.

Using the new laptop, messages are displayed in two lines, taking up more space.

I much prefer the less cluttered format, and wondered whether anyone could advise the settings I need to alter.

Grateful for any advice.

I have T-bird installed on my AIO & laptop, and it's my email app of choice for many years. However, this latest bug is troubling, but it is only showing wrong on my HP AIO. Both my HP laptop T-bird and MSOutlook email views show correctly. I recall a recent update on my AIO, so that may have been a factor.

What is wrong is that the AIO T-bird is giving the same "Correspondent" name, "Phil Ross" to all similar emails going back several weeks. Note that in the Bad email attachment view. Note in the "Correct labeling" attachment snipped from Outlook, that's the way it should look. Again, T-bird on my laptop is also continuing to show the correct labeling. (I don't recall it being updated like the AIO.)

That leads me to think the update may have been a factor.

Any help is appreciated.

I had a POP3 account I used in Thunderbird for many years. I had to move my TB to a new machine and copied the profile file to the new machine and started there.

Over time, it seemed that messages were not getting seen, so I thought I'd shift to (finally) using IMAP. I added the new configuration, saved off the old emails, and started with the IMAP use. Now I'm seeing a difference between the following:

1. Messages being downloaded 2. Messages ended in filtered 3. Messages ended in Inbox

The download count is let's say 60, the number filtered (showing in the filtered folder) is 10, but the number in the Inbox is 20. There are 30 missing emails that I can't account for. They do not show up in any of the folders (I have scanned for all messages from today, as an example). As you might imagine, this is a concern.

I am thinking the best might be to start over; that is, create a new profile. If I do this, please tell me a few things.

- Where the missing emails could be - Is there a cleaner alternative? As this is IMAP, I don't see a strong reason to save off the emails, as I'll get them when I sync. I would probably save off ones that are a bit older (let's say a week ago). - when I create the new profile, does this bring anything with it? Will the existing filters come with it or will I need to create those anew (I don't see this as a real issue as most are spam filters and if I start clean, I will just start flagging ones that I don't want anymore) - is there an alternative that uses the existing profile? How would that work? How do I remove all spam filters so nothing is filtered (so I can see that the numbers add up)?

I appreciate your help, David

Last night all my messages current not received and saved and received disappeared. at one time my pharmacy came up but when I got out and went back in they disappeared, I did try to empty basket on junk mail but couldn.t

Booted my computer this morning and eventually Thunderbird. New mail downloaded, but does not appear. All messages gone from midnight to 11:53 AM. Messages are on the server, but not my client.

I just updated Thunderbird to the latest version (128.0.1 esr 32 bit), and now a repeated event shows all of the repeats in the list. Is there a way to remove that from the list? I liked it better the old way.

Authentication failed. Please check your username/password. Server returned error: "535-5.7.8 Username and Password not accepted. For more information, go to 535 5.7.8 https://support.google.com/mail/?p=BadCredentials a640c23a62f3a-a7dc9c0cc44sm106603266b.76 - gsmtp , code: 535"

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I have switched to a new internet provider and have set up new Thunderbird POP accounts with the new provider. I have not yet canceled the old internet provider; both are currently active. The attached screen shot shows four accounts. The first two are for the older provider and the second two are for the new provider. All four accounts are POP.

Q1: Are the local folders that you see associated only with the old provider?

Q2: If I delete the old accounts, will all the emails disappear from the local folders?

Q3: If yes, how do I create a new set of local folders associated with the new accounts? I don't see an option to recreate "Local Folders."

Thanks for your help!

I accidentally deleted an email account through Tools- Account Settings - Account Actions - Remove Account.

Is it possible to restore this account and its associated sub-folders.

I have installed Thunderbird on a separate PC and restored my latest backup, which unfortunately is 4 months old, meaning that I am missing 4 months worth of emails.

Might it be possible to link to files/folders containing my messages prior to the removal, perhaps by recreating the email account or might there be some other method in which I could achieve this.

Any thoughts you might have would be VERY welcome.

Kind regards - Deirdre

PS. We are using Thunderbird Version 128.0.1esr Build: 20240717233102

all my emails i send go thru ok except to one address I get the following message, message blocked, with the following code 1369#554 the 554 is rejected due to security policies. The recipient has checked there side and they say it is all in order, their email is managed by Microsoft This problem started when my email Mozilla was up dated. can you please help Regards Denis Norton

Dzień dobry, mam problem ponieważ komunikat z załącznika pokazuje się co minutę , oraz przy każdym wysyłaniu wiadomości muszę się logować. Utrudnia to pracę. Proszę o szybką odpowiedź i naprawę.

Dear Thunderbird Support Team,

I hope this message finds you well. I am writing to seek assistance with an issue I am encountering in Thunderbird. Specifically, I am not receiving invitation links sent to my email address from Groove. Despite checking my spam/junk folder and ensuring that my email address is correct, the invitation does not appear in my inbox.

Could you please help me understand why this might be happening and provide any suggestions to resolve this issue?

Thank you for your support.

Best regards, Francesca

I have check my server details and all are correct, the same with the recipient email address. I have contacted my host and they have got me to try webmail which is all working fine. Does anyone know how I can fix this?

I want to delete emails but Mozilla Thunderbird will not allow me to do this. It keeps sending a message "There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again." I am trying to delete old emails and it sends me a message to "try deleting old emails." So frustrating!!!! It is telling me to do what I am trying to do but is stopping me from doing just that!!!! NOT HAPPY!!!!!