Thunderbird Community Forum

I gathered all my mailboxes under Thunderbird and saved my passwords. All of them work except my Outlook email addresses (live) because I have to re-enter the password several times (inaccessible server message). Can you help me

When I did the last update for Thunderbird, it kept asking for me to sign in to my Google account, but rejected my password. Contacted Google and they said I'm already signed in???

Environment: Windows 10 22H2, Thunderbird 128.0.1esr 64-bit on two different PC's, "A" and "B".

Scenario and steps to reproduce:

(1) On "A", installed extension "remove duplicate messages" (version compatible with Tbird 128). Works fine. Profile on this PC is D:\Alice\Thunderbird\Main.

(2) Completely get out of Thunderbird on "A".

(3) On "B", launch Thunderbird accessing the same profile residing on "A" as mounted drive, "Q:\Alice\Thunderbird\Main". Mail, calendar, etc work fine. However, the extension is not available (No "Remove Duplicates" on context menu or Tools menu). On Tools :: Extensions and Themes, extension shows up with a blank (empty) icon.

(4) On "B", disable the extension, close the "Extensions and Themes" tab and completely get out of Thunderbird. Re-launch Thunderbird, go to Tools :: Extensions and Themes, and the icon has reappeared. After re-enabling the extension, it is active and works flawlessly.

(5) Then, completely get out of Thunderbird on "B".

(6) On "A", launch Thunderbird. It now exhibits the same behaviour for the extension: it is not available, and the icon is blank. Performing the same steps as in step (4) above restores the extension to its working state. And, you have probably guessed by now, it is no longer working on "B" !

Just to make sure this is not specific to this particular extension ("remove duplicate messages"), I installed another extension ("Quicktext"), and it behaves exactly the same (either singly, or with "remove duplicate messages" still installed).

So, it seems that you cannot use extensions from the same profile accessed via two different paths, one PC accessing it via a local drive and another accessing it via a mounted drive. I want to re-interate, before someone asks, that Thunderbird is completely down on one PC before I try to access the profile on the other PC.

Has anyone seen this behaviour on Tbird 128 ?

Thanks.

I just installed the newest Thunderbird client on my Windows 11 PC but I am unable to add any email accounts to it. My Gmail account hangs forever checking the password and my custom domain account hangs forever after it says Password OK. Both have messages like the following on the status bar at the bottom of the screen:

"Mail for user@host@emaildomain: Sending login information"

Nothing else happens. It just sits on this forever. If I Cancel, my email addresses are not added to Thunderbird.

I'm not sure what else I can do. Even trying to set the servers manually does not fix the issue.

Great update today! I like seeing the sender's email address, not just the name. BUT:

Now I can't send email. How do I fix this? Are YOU fixing this? Seems like this is a "you" problem, not a "me" problem--I haven't changed anything on my end.

TIA!

TB 128 - pop up notification is in dark theme (white and grey text on black background) even though selected TB theme is light and appeared as light in TB 115. Is there a way to fix it - or is it a bug?

For some silly reason when I changed my email password Thunderbird cannot connect to server either setup password or user incorrect. I am so sad because I love Thunderbird. I have tried everything I can think of. I chatted with Optimum and they said I needed to contact you. When I try to ping my server it just times out. My servers are pop.suddenlink.net and smtp.suddenlink.net. what could be wrong?

I have looks at the forum. I noticed that my problem is very common. Have this issue of not saving to sent folder been solved? Please do so in the next update PLEASE.

1. Looking for settings to show/unshow folder counts in the folder list. My TB shows the counts. The example on TB web page does not show counts. 2. I am unable to get Unified Folders to "stick". I click it in View > Folders but it then unselects. Help appreciated, Chris Sackett Using new Nebula, which looks great!

Would it be possible to reduce the size of files generated? Perhaps by splitting them into smaller files.

As a home user with a not very fast upload (~10Mb/s) it takes a very long time to transfer files to my cloud backup provider.

Flags appear during use of Thunderbird, and not with any other software. Sometimes they freeze Thunderbird. 1. " Sending of Password for user ricclark did not succeed" 2. "Login to server pop3.telkomsa.net with username ricclark failed"

It is sporadic and most time when deleted (top-right cross) allows one to continue.

Browsing I have tried various suggestions without success. I am on Win 10.

Scared to reinstall lest I lose all my saved messages,

What can be done.? Richard Clak

Hi, I'm running into the issue where I have a public certificate issued to security@companyname.tld as they don't issue a separate one for most employees, but Thunderbird won't let me use it for sending (I think it's used when replying?) it to firstnamelastname@companyname.tld

Is there a way around this?

Background: I've been using Thunderbird for desktop for a couple of years now, and had no trouble with it. I use it to connect to email inboxes from a hosting provider. In the past, one of them was going through Google Workspace email (linked to my own domain), but I decided to go with Thunderbird instead. I did connect to Gmail once (if I recall correctly), to download emails from there. Then, all the mail server settings were set to those of my hosting company/my domain and worked well.

Today, after starting it up, I received a notification of a Thunderbird update (new looks, new nesting of connected emails, card-like look of emails), and I received a prompt to log in to the long-defunct Gmail account. I closed the window and went searching for the reason. All my mailing server settings seem to be fine. In the Thunderbird settings, in the Privacy&Security tab, Passwords section, I found several saved passwords relating to said defunct account. I deleted them all in hopes of solving the issue. Unfortunately, this only changed the prompt: from asking me to sign in to the specifically-named defunct account, it's now asking me to sign into Google account in general while the popup's header still refers to the defunct account. I also went ahead and downloaded the newest update. My Thunderbird seemed already updated judging by the version number, though none of the new features seem to be enabled, and some note mentioned that it's not an automatic update but one that had to be downloaded. Unfortunately, it didn't help either. The PC had been restarted. The pop up appears shortly (~1 min) after the startup, and then at random points of Thunderbird being open.

I'm out of options and at a loss of how to get rid of that constant pop up, and I feel like I'm missing something obvious. I hope someone here might help.