Firefox Community Forum

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.

I am trying to use the Bing homepage for their daily images. When I open Fire Fox, the Bing homepage comes up but has a news popup along the bottom of the screen. I have unchecked the option for the "news and interests" from the 3 bar menu on the upper right and it goes away. But, when I open Firefox again, the news popup comes back up. Anyone have any idea how to fix this? This did not used to happen before I had to reinstall Firefox due to problems I was having. Thanks for any help.

When opening Firefox, the window shows a white screen indefinitely, and the cursor shows loading whenever it is held above it. During this period, the desktop and taskbar of my computer freeze completely. There are no reactions to hovering my mouse over taskbar icons, clicking anywhere results in a loading cursor, and other windows are no longer usable either. This carries over through multiple desktops and monitor extensions. This is resolved with a couple presses of the Windows key on my keyboard, which after a couple of seconds, turns the entire screen black apart from the Firefox window and reloads the desktop and taskbar. Doing this makes them usable again, but when attempting to close, click and drag, or manage tabs on the window, all tabs on the window freeze, as well as the desktop and taskbar once again. This can be resolved with the Windows key just as before, but it is disruptive to general computer workflow. What's more, certain other application windows open on the screen, including the file explorer, will close between refreshes, making work with multiple windows more difficult.

I am running Firefox 128.0.3 (64 bit) on a Windows 11 computer. This issue began yesterday (August 2, 2024), but it supposedly fixed itself that afternoon and came back this morning. I run Firefox with automatic updates, so I am unsure if this correlates with a software update. Removing the add-ons I used did not resolve the issue, and I use three extensions that were downloaded months ago with zero detrimental effects. I have data for bookmarks and favorites transferred from my Google Chrome browser, which I've dropped in favor of Firefox roughly 6 months ago with no issues.

I have already tried Mozilla's recommended troubleshooting methods in order to resolve this issue permanently. I have restarted my computer multiple times. I cleared my browser history, cookies, and data, uninstalled and re-installed Firefox, and refreshed Firefox from the troubleshooting information page. All to no effect.

There were 2 firefox showing in my pc . So i uninstalled them. But now when i am trying to open a pdf it showing firefox as an option although firefox is not installed. screenshot attached . Can anyone tell me what to do?

I am getting emails from Microsoft saying: 'The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th. '

I have tried installing free Outlook but it does not allow me transfer all my local folders (I have many) with all my history and information.

Is an update to Firefox due that will support this new modern authentication process or do I loose all my local folders?

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the tab but the tab says "New Tab" with an oscillating dot on the left. After a few minutes the dot stops and nothing displays. Often clicking something in Google News the new tab says "Opening " and then the Google URL. The page sometimes displays after a couple of minutes but sometimes never does.

I've disabled all my plugins except LastPass, but that doesn't help. My IT Support company hasn't been able to help. I tweeted Firefox and they suggested I DM them. I've done that, even sending a couple of illustrative screen videos. But no oikne has ever responded to my Twitter DM.

Is there any way to talk to a live person and share my screen to get some help?

If not, I'll need to abandon Firefox as my default browser after many, many years. It's become a real productivity-killer.

Hi!

I have several problems with firefox lately. I loved it and I have it for years. It kept all my passwords, more than 100. A few days ago firefox totally crashed on my side, it did not want to start any site, while on the same computer other browsers stated them. After I realized this I deleted the firefox and uploaded again. Now it works almost for all site (but for example not for booking) but I lost almost all my passwords:( I have now just 23 but lost many many. How can I get them back?

Many thanks: Emese

A few weeks ago I accidentally allowed Firefox to Block Youtube from making Viewing suggestions to me. Now when I go to Youtube from Firefox, all I get is a Blank screen. I want to REVERSE THAT decision and ALLOW youtube to make suggestions to me. Please help me get back to AS IT WAS BEFORE, or if you could do that for me would be great . Thanks Anand

I recently learned Windows 10 support is going to stop in October 2025. I converted my Windows 10 to Windows 11 a little too early. The options I had was to 'keep everything I have' or manually select what I wanted to keep. Obviously I wanted to keep everything that I have so I selected to keep everything I have.

Windows 11 did a number on my computer. I think it fried my dual band bluetooth usb adapter, deleted saved email messages that included important passwords, and deleted all of my bookmarks that I had when I was using Windows 10 in one swoop.

For the past three days I've been trying to get what I had in Windows 10 back to Windows 11. I was able to replace some things but I seem to can't replace my old bookmarks. It has my job's link on there. I can't access my job through their horrible app but I can access my job online and no longer can do that. Even my history for the past month is gone. I thought I could access both my job points from there but it seems like the day I converted to Windows 11 deleted crucial things. Everything else is there.

Is there a way that I could retrieve my old bookmarks? I did the restore option but it only have 2 days which is the day I converted my computer but as I said, some things magically disappeared and I need those items back.

I keep getting: Save Login for http://blabla.xyz?!!

if i say 'never' it just keeps asking.

now your saying. aah. thats cause it cannot differentiate a ipv4 and a hostname.

The gethostbyname() function returns a structure of type hostent for the given host name. Here name is either a hostname or an IPv4 address

i wonder then what this browser does. not remembering by name. here thus the word never is better replaced by -> ask me again next time.

Hi Guys, I'm having trouble logging into Firefox on any of my devices even though i can pass all the password & security steps. When logged in, it asks me if want to connect any other devices then immediately logs me out.

On my main laptop i have all my bookmarks & passwords working but am not logged in, but i want to replicate this on another laptop.

Any ideas?

Sam

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and I have to scroll to the top of the page. I'm just getting started with Windows 11 on a new computer. What happened to cause this?

For a long time Ive been reading my newspaper in the browser but recently I noticed that the resolution has been changed text is blurry and images unclear. If I download the file and read it with ADOBE PDF Reader it is as normal, sharp. I guess there is a setting that has change with one of the resent updates but I cant find it :(

I cant say when the resolution changed but it was round New Year / Christmas ....

I have auto update on.

Hope you can help me

Carl