Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I let my kid play around with the computer, now when I click a tab it shows "(*)", the mouse wheel zooms in and out , and not scrol. I don't know how to fix it.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 10 views
  • Laaste antwoord deur ana23

more options

I let the kid play with the computer. Now when I click a tab it shows (*) rather than commute to the tab, the mouse wheel zooms rather than scroll, and all the links open a new window. How can I reset the settings, at least to the default ones? Thanks.

I let the kid play with the computer. Now when I click a tab it shows (*) rather than commute to the tab, the mouse wheel zooms rather than scroll, and all the links open a new window. How can I reset the settings, at least to the default ones? Thanks.

Gekose oplossing

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

fixed! thank you very much!