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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 3 antwoorde
  • 4 hierdie probleem
  • 2 views
  • Laaste antwoord deur jedisarah

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after software update, firefox crashes on start up, tried in safe mode and still not working. Unistalled firefox and then re-installed it but same problem

after software update, firefox crashes on start up, tried in safe mode and still not working. Unistalled firefox and then re-installed it but same problem

Gekose oplossing

https://crash-stats.mozilla.com/report/index/1a1ba61e-df99-47cc-b305-a07e82111108

Probably related to Roboform. Install the latest version of Roboform, which appears to be 7.6.2.

http://www.roboform.com/support/news

Lees dié antwoord in konteks 👍 2

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i don't have trusteer rapport installed

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Gekose oplossing

https://crash-stats.mozilla.com/report/index/1a1ba61e-df99-47cc-b305-a07e82111108

Probably related to Roboform. Install the latest version of Roboform, which appears to be 7.6.2.

http://www.roboform.com/support/news

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thanks the-edmeister! i uninstalled roboform and firefox is working! :)