Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

the back, forward, refresh and stop buttons are greyed out, and saved passwords don't work. Settings in tools>options all appear correct.

  • 1 antwoord
  • 18 hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

tjm3
tjm3
more options

the back, forward, refresh and stop buttons are greyed out, and saved passwords don't work. Cannot move back and forth. Yet, history is still present, and the shortcut buttons to e-mail, etc. still work. I jsut have to enter all the passwords each time. Also, I can't move from an e-mail web message directly back to my inbox. Settings in tools>options all appear correct.

virus/bot, maybe?

the back, forward, refresh and stop buttons are greyed out, and saved passwords don't work. Cannot move back and forth. Yet, history is still present, and the shortcut buttons to e-mail, etc. still work. I jsut have to enter all the passwords each time. Also, I can't move from an e-mail web message directly back to my inbox. Settings in tools>options all appear correct. virus/bot, maybe?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode
  • In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
  • You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed

See also #Always_start_Firefox_in_a_private_browsing_session|Always start Firefox in a private browsing session

See also http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox