Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Audio issues with Firefox

  • 4 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Tommaso

more options

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of my speakers, but the audio worked on any other app. So I plugged my headphones again and I could hear the audio from them. Anything I can do for fixing this (I even restarted the PC but the audio only plays with headphones)?

Regards, Tommaso

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of my speakers, but the audio worked on any other app. So I plugged my headphones again and I could hear the audio from them. Anything I can do for fixing this (I even restarted the PC but the audio only plays with headphones)? Regards, Tommaso

Gekose oplossing

What do you see in the volume mixer when Firefox is playing a video? see screenshot Where did you get Firefox from? You can also try to refresh Firefox. Read the warning on this page. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Lees dié antwoord in konteks 👍 1

All Replies (4)

more options

After unplugging your headphones, you need to check the audio output. see screenshot

more options

jonzn4SUSE said

After unplugging your headphones, you need to check the audio output. see screenshot

I did, but even know that my headphones are unplugged, I can't hear any audio from Firefox.

more options

Gekose oplossing

What do you see in the volume mixer when Firefox is playing a video? see screenshot Where did you get Firefox from? You can also try to refresh Firefox. Read the warning on this page. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Gewysig op deur jonzn4SUSE

more options

jonzn4SUSE said

What do you see in the volume mixer when Firefox is playing a video? see screenshot Where did you get Firefox from? You can also try to refresh Firefox. Read the warning on this page. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Hey, I fixed my issue. For some reason the volume of Firefox in the Volume mixer was at 0%. Thank you so much!