Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

emails from address book always going to bulk/junk mail?!

  • 1 antwoord
  • 1 het hierdie probleem
  • 19 views
  • Laaste antwoord deur sfhowes

iautoparts
iautoparts
more options

How can I get known emails to stop going to my bulk mail? I've clicked numerous times that it's not junk and dragged them into inbox, but they continue to go to bulk mail. The sender address is even entered in my contacts. The email address is [edited email from public] @pistonringservice.com that I want going to inbox, not junk. Can you help? Thanks, Stacey Johnson Can call me @ [phone# removed from public]

How can I get known emails to stop going to my bulk mail? I've clicked numerous times that it's not junk and dragged them into inbox, but they continue to go to bulk mail. The sender address is even entered in my contacts. The email address is [edited email from public] @pistonringservice.com that I want going to inbox, not junk. Can you help? Thanks, Stacey Johnson Can call me @ [phone# removed from public]

Gewysig op deur James

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

'Bulk Mail' is a term used by mail providers like AOL/Yahoo, not TB, which uses 'Junk'. Try accessing the account in webmail and whitelisting the sender, possibly by adding them to webmail contacts.