Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Saved password strange behavior

  • 1 antwoord
  • 1 het hierdie probleem
  • 14 views
  • Laaste antwoord deur christ1

more options

I changed hosting on a domain/email account. I also changed the password. I did not delete the existing email since there is old meail I do not want to lose. I cleared all the saved passwords in TB, did send/receive. I was given the textbox to enter the password. After doing that However, I receive the error

Sending of password for user x@xx.com did not succeed. Mail server "pop server name" responded: Temporary authentication failure. ["pop server name": 2021-11-19 19:09:33] the "pop server name" is correct.

Then when I look in the TB saved passwords I see that the new entry shows the OLD Pop server. While there may be an authentication problem with the new "pop server", why do I see the OLD server in the saved list?

I changed hosting on a domain/email account. I also changed the password. I did not delete the existing email since there is old meail I do not want to lose. I cleared all the saved passwords in TB, did send/receive. I was given the textbox to enter the password. After doing that However, I receive the error ''Sending of password for user x@xx.com did not succeed. Mail server "pop server name" responded: Temporary authentication failure. ["pop server name": 2021-11-19 19:09:33]'' the "pop server name" is correct. Then when I look in the TB saved passwords I see that the new entry shows the OLD Pop server. While there may be an authentication problem with the new "pop server", why do I see the OLD server in the saved list?

Gekose oplossing

Changing an existing account usually is a bad idea. Create a new account for the new server. Since your old account is POP all your mail is on your local disk, so nothing gets lost. Having said that, create a full backup of your Thunderbird profile before starting to mess with it. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

Changing an existing account usually is a bad idea. Create a new account for the new server. Since your old account is POP all your mail is on your local disk, so nothing gets lost. Having said that, create a full backup of your Thunderbird profile before starting to mess with it. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile