Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

If a message is put in the Junk folder but not flagged as junk does that mean my ISP put there as opposed to Thunderbird?

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Truman

more options

I keep having messages placed in the Junk folder. The confusing thing is that not all messages from the same sender are placed in the Junk folder. These messages do not have the Junk icon set and if I mark them as "Not Junk" they are placed in my Inbox.

I keep having messages placed in the Junk folder. The confusing thing is that not all messages from the same sender are placed in the Junk folder. These messages do not have the Junk icon set and if I mark them as "Not Junk" they are placed in my Inbox.

Gekose oplossing

That could be a hint.

Also, by default, Thunderbird marks the message with a Junk icon and leaves it in your inbox. You would have to go the Options-Security-Junk and check the box for...

When I mark message as junk

for the message to get moved by Thunderbird.

Lees dié antwoord in konteks 👍 1

All Replies (1)

more options

Gekose oplossing

That could be a hint.

Also, by default, Thunderbird marks the message with a Junk icon and leaves it in your inbox. You would have to go the Options-Security-Junk and check the box for...

When I mark message as junk

for the message to get moved by Thunderbird.