Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

restoring profile

  • 2 antwoorde
  • 5 hierdie probleem
  • 3 views
  • Laaste antwoord deur bobbiev

more options

I had a computer crash on my desktop, Win 8.0 64 bit, and my laptop, Win 8.1 64 bit. I reinstalled Tbird on my desktop and, since AI could not seem to get my old profile to work, I did a new install. My desktop is okay. My laptop keeps wanting me to set up my whole account without it using my old profile.

I do not have a profile showing when I go to "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" -p.

I tried using profile manager and it would not work either. Any other suggestions for things I might try?

Bobbie

I had a computer crash on my desktop, Win 8.0 64 bit, and my laptop, Win 8.1 64 bit. I reinstalled Tbird on my desktop and, since AI could not seem to get my old profile to work, I did a new install. My desktop is okay. My laptop keeps wanting me to set up my whole account without it using my old profile. I do not have a profile showing when I go to "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" -p. I tried using profile manager and it would not work either. Any other suggestions for things I might try? Bobbie

All Replies (2)

more options

This article tells you where to find your Thunderbird profile and how to restore it to another computer: https://support.mozilla.org/en-US/kb/profiles-tb

more options

That worked, thanks.