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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

firefox not updating

  • 3 antwoorde
  • 3 hierdie probleem
  • 8 views
  • Laaste antwoord deur lansimivalley

lansimivalley
lansimivalley
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I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason).

I restarted my computer and tried again and still got the same message.

What do I do to get the latest update?

Thank you.

I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason). I restarted my computer and tried again and still got the same message. What do I do to get the latest update? Thank you.

Gekose oplossing

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

Lees dié antwoord in konteks 👍 1

All Replies (3)

Michal Stanke
Michal Stanke
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Gekose oplossing

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

lansimivalley
lansimivalley Vraag-eienaar
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I'll try this and report back. Thank you.

lansimivalley
lansimivalley Vraag-eienaar
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It worked. Thank you for your help. I appreciate it.