Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Sync on android doesn't work

  • 4 antwoorde
  • 19 hierdie probleem
  • 13 views
  • Laaste antwoord deur guigs

more options

Well... i've created sync account and synced 2 devices successfully, but only the first time. Now i hit sync now on Win7 ff and Android's ff doesn't update bookmarks (i want only bookmarks to be synced). After few minutes i realize that desktop's feature "SyncNow" in android is located in system settings under accounts. But actually doesn't sync anything (both android > desktop and desktop > android) also tried to remove account and re-added it but same thing.

Well... i've created sync account and synced 2 devices successfully, but only the first time. Now i hit sync now on Win7 ff and Android's ff doesn't update bookmarks (i want only bookmarks to be synced). After few minutes i realize that desktop's feature "SyncNow" in android is located in system settings under accounts. But actually doesn't sync anything (both android > desktop and desktop > android) also tried to remove account and re-added it but same thing.

Gekose oplossing

Since it is only bookmarks:

Are you syncing from a mobile device? It may be in the mobile bookmarks folder.

The network issue for Firefox sync was just resolved, were you seeing any error messages: "Unknown error occurred"?

Does searching for a missing bookmark in "Show all Bookmarks" show the bookmark after waiting for the initial sync to complete?

Lees dié antwoord in konteks 👍 0

All Replies (4)

more options

I think you should try going into your Android Settings, then Data Usage, and activate the option "Allow data sync".

more options

Gekose oplossing

Since it is only bookmarks:

Are you syncing from a mobile device? It may be in the mobile bookmarks folder.

The network issue for Firefox sync was just resolved, were you seeing any error messages: "Unknown error occurred"?

Does searching for a missing bookmark in "Show all Bookmarks" show the bookmark after waiting for the initial sync to complete?

more options

Now syncs immediately. I've created some bookmark on desktop pc, then hit sync button, then sync android device and bookmark appears. So now is working

more options

Awesome this is great news. I will mark the solution. If you have any other questions in the future please start a new thread and the community will be happy to help.