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How do I cancel my subscription to Mozilla VPN?
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Soekresultaat-opsomming:
At any point, you have the option to terminate your Mozilla VPN subscription by disabling the auto-renewal feature.
At any point, you have the option to terminate your Mozilla VPN subscription by disabling the auto-renewal feature.
Inhoud:
At any point, you have the option to terminate your Mozilla VPN subscription. By doing so, the auto-renewal feature will be disabled and your VPN service will cease to function upon the conclusion of your subscription period.
{note}Canceling your subscription won't delete your Mozilla account. In case you don't have other Mozilla services linked to your Mozilla account and wish to delete it, check [[How do I delete my Mozilla account?]] for details.{/note}
Visit your ''Subscription settings'' on the [https://subscriptions.firefox.com/subscriptions Mozilla accounts page] or access it through the VPN app doing the following:
#Open Mozilla VPN.
#Select the ''Settings'' [[Image:vpn settings icon|width=20]] icon.
#Select your username or profile.
#;[[Image:Select VPN user]]
#The panel that opens next displays more details about your subscription (you may have to sign in first).
#At the bottom, select {button Manage subscription}.
#;[[Image:Manage subscription VPN]]
#Your Mozilla accounts ''Subscriptions'' page will open.
#Select {button Cancel} next to ''Mozilla VPN'' to terminate your subscription.
#;[[Image:Cancel VPN subscription]]
{note}
'''Note:''' If you purchased the Mozilla VPN subscription through Apple App Store or Google Play Store, your purchase is subject to the store's terms and conditions for terminations. Check the links below for details on how to request a refund on each platform:
*[https://support.apple.com/HT202039/ Apple Store]
*[https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid/ Google Play Store]
{/note}
=Related articles=
<!-- The following links contain UTM tags. UTM tags are only required for the en-US links. Localizers can use wiki links -->
*[https://support.mozilla.org/en-US/kb/how-do-i-uninstall-mozilla-vpn?utm_source=-vpn-related How do I uninstall Mozilla VPN?]
*[https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn?utm_source=-vpn-related How do I request a refund for Mozilla VPN?]
==Learn more==
*[https://support.mozilla.org/en-US/kb/where-can-i-see-my-mozilla-vpn-subscription-information?utm_source=-vpn-related Where can I see my Mozilla VPN subscription information?]
At any point, you have the option to terminate your Mozilla VPN subscription. By doing so, the auto-renewal feature will be disabled and your VPN service will cease to function upon the conclusion of your subscription period.
{note}Canceling your subscription won't delete your Mozilla account. In case you don't have other Mozilla services linked to your Mozilla account and wish to delete it, check [[How do I delete my Mozilla account?]] for details.{/note}
Visit your ''Subscription settings'' on the [https://subscriptions.firefox.com/subscriptions Mozilla accounts page] or access it through the VPN app doing the following:
#Open Mozilla VPN.
#Select the ''Settings'' [[Image:vpn settings icon|width=20]] icon.
#Select the {menu Account} option.
#;[[Image:Account|width=350]]
#The panel that opens next displays more details about your subscription (you may have to sign in first).
#At the bottom, select {button Manage subscription}.
#;[[Image:Manage subscription|width=350]]
#Sign in to your Mozilla account.
#;[[Image:Sign in]]
#Your Mozilla accounts ''Subscriptions'' page will open.
#Select '''Cancel''' next to ''Mozilla VPN'' to terminate your subscription.
#;[[Image:Cancel vpn]]
{note}'''Note:''' If you purchased the Mozilla VPN subscription through Apple App Store or Google Play Store, your purchase is subject to the store's terms and conditions for terminations. Check the links below for details on how to request a refund on each platform:
*[https://support.apple.com/HT202039/ Apple Store]
*[https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid/ Google Play Store]
{/note}
=Related articles=
<!-- The following links contain UTM tags. UTM tags are only required for the en-US links. Localizers can use wiki links -->
*[https://support.mozilla.org/en-US/kb/how-do-i-uninstall-mozilla-vpn?utm_source=-vpn-related How do I uninstall Mozilla VPN?]
*[https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn?utm_source=-vpn-related How do I request a refund for Mozilla VPN?]
'''Learn more:'''
*[https://support.mozilla.org/en-US/kb/where-can-i-see-my-mozilla-vpn-subscription-information?utm_source=-vpn-related Where can I see my Mozilla VPN subscription information?]