Firefox supportforum

Bonjour, Hello,

I contact you because, even without an adblocker, Youtube is very slow with Firefox navigator. I don't understand why and I don't have this problem with Google Chrome ? Fews years earlier, I never had this problem with slow Youtube when using Firefox Navigator. I don't know if the problem comes from Youtube or Mozilla and I contacted both of them.

Thank you.

Bonjour,

Je vous contacte car, même sans bloqueur de publicité, Youtube est très lent avec le navigateur Firefox. Je ne comprends pas pourquoi et je n'ai pas ce problème avec Google Chrome ? Quelques années plus tôt, je n'avais jamais eu ce problème de lenteur avec Youtube lorsque j'utilisais Firefox Navigator. Je ne sais pas si le problème vient de Youtube ou de Mozilla et je les ai contactés tous les deux.

When I open poges now I see often "Firefox darf diese eingebettete Seite nicht öffnen" maybe similar to "Firefox can't open the imbedded page"

I can't see my own music tracks posted on x.com! That's a kind of fraud! What are you doing? At SAP I have to use Edge on Linux already cause you are doing a very bad job! WTF is going on? Are you doing anything or just breaking things?

As the title says, it is very slow with Ublock Origin. I have refreshed Firefox and without Ublock it obviously works but I would like to keep the extension because it is the only one that works with Youtube Ads right now.

I have used Firefox exclusively for years. I use Hushmail but recently I am missing the respond to email bar that was always there. I have to use Edge and Chrome (but not a fan of) and Hushmail works like it used to. Something about Firefox must be the difference. Can you help me?

There is (IMHO) some missing functionality / unwanted feature or call it what you like (bug?).

History -> Manage History

select e.g. Last 7 days, right click on Name and select at least two attributes (you can choose from: Tags, Location,Most Recent Visit, Added and Last Modified)

Select the first entry of the list, all displayed fields are selected/highlighted.

Copy (either with the menu or with Ctrl-C) and paste it in your favourite text editor.

Why is only the URL copied? Other fields were also highlighted. Why are they not included?

This is WYSINWYG (what you see is not what you get).

It is possible to export bookmarks as an html file, so why is this not possible with history?

OK, it is possible to query the sqlite3 database directly to get some history info but it's a bit cumbersome.

To do so,

  copy the sqlite (places.sqlite) database to some safe place then open the database (with 'sqlite3 places.sqlite')
  get the history info you are interested in with a sqlite query,
  e.g. select title,visit_count,site_name,url,description,last_visit_date from moz_places where url like '%support%';

But there is no simple (AFAIK) way to convert 'last_visit_date' (an integer) to something human readable.

So either include the whole selection when something is copied (WYSIWYG) or provide export history as an html file.

Any suggestions?

TIA

S. Claes

I have 750mb Claro fiber internet, directly on the cable. I updated Firefox. My internet dropped to 300/340mb. I complained to Claro. They tested by connecting another computer to the cable. It gave 800mb. I installed Chrome. Speed ​​was 900mb. What to do in Firefox to regain speed?

I refreshed Firefox last night. Now, Facebook doesn't display images--it displays about half; the rest are blank boxes. Facebook closes while I'm typing. A game I've been playing freezes and I have to close it and re-open it. Telus email seems to be fine. My Google results are in massive type and I can't adjust it.

Device: M1 MacBook Pro OS: macOS Sonoma 14.5

Attempting to type just one letter in the search bar in Settings will make the entire app unresponsive. I only got this problem ever since I upgraded to Sonoma 14.5.

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing and freezing. Sometimes I can't restart it for several minutes. Whenever this happens, I refresh it. I've refreshed it about twice. I've re-installed it twice too, but it keeps happening. Most settings are default, but I wanted to include the settings in case this could be the problem: - I've turned off Firefox home content - I've turned off all passwords and autofill features - Never Remember History - Do Not Track and Tell Websites not to share/sell my data are turned on - I left the standard-level security settings as is

I have one extension installed.

The only other browser I have installed is Safari and I am not having these issues. I should add that I don't receive any error messages when this happens, it just freezes. The most recent issue is that I was clicking on buttons on a website and it wasn't working, but when I started using the Safari browser (which also set to private mode) it worked fine.

When it works I love Firefox and would like to keep using it. I am wondering if there is anything I can do to fix this.

Hello,

I have the latest release of Firefox on windows 11.

When I try to access accesspeople.accessacloud.com, the site I use to see my work's rota, the website doesn't work and shows this message;

" 503 Service Unavailable No server is available to handle this request. "

This website works fine with Chrome, Opera, Edge, etc.

I have tried disabling all extensions, turing off tracking, as well as clearing the cookies and cache for the site and still no luck.

Please let me know if you know of any solutions.

Thanks

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

With these updates the way Firefox handles Outlook seems to get worse and worse. I don't have these problems if I switch to Edge. If I'm watching streamers on Twitch the streams pause while Outlook loads. It didn't used to do this. Something about that mail service is really hanging up the browser and it struggles more and more. There is always delay as it tries to load everything. The first email will take a while before it loads up. Sometimes if I close the tab and open a new one and try again it loads up faster. I've have all my cookies reset with this recent firefox update, everything got wiped for some reason, but getting them set up again doesn't help it. Clearing Cache hasn't helped it.

Firefox 126.0.1 Mac OS Sonoma 14.5

Everytime I select Firefox-Settings.. the Settings window opens and then crashes

This crashes with Troubleshoot mode selected

Partial crash report included below.

After rebooting a Windows 10 computer, and starting Firefox, two Firefox Windows open. The second one opens Yahoo on it's Tab with no other Tabs open. Before booting, there was only one Firefox window open. This has happened before in the past.

Could this be fixed.

I have also reported several times that at times, Bookmark folders are found missing but found in strange places where I did NOT move them. I have been told that this could be possibly caused because of my very large Bookmark file. It would be very nice if this was resolved. I have reported this at bugzilla.mozilla.org.

Since yesterday, Firefox is crashing constantly. Any action taken on a page can cause it to crash. My cache and cookies have been cleared (every time I end a session), my computer has been restarted (now 20x). I have checked settings on MFF and all looks correct. I have used for years and never had this issue but have been using another browser since yesterday afternoon because this is disruptive to work. Anybody else having issues since the update 5/29/24?

At some point after a Firefox and/or Windows update, Firefox started to stall after working for a while. When I open Firefox, I start surfing using multiple tabs, using bookmarks, typing URLs, or clicking on web links and then suddenly, the little dot in the current tab where I am trying to access another link, starts moving right and left indefinitely, apparently waiting or unable to access the desired page. After that I type well-known URLs (such as google.com) that I know "always" work, and the same thing happens. From then on Firefox cannot access any URL I throw at it (no error messages or warning of any kind) until I close Firefox and reopen. Once I reopen, the cycle repeats: it works for a while until it doesn't. I have cleared all cookies and caches, I have erased or disabled all extensions, but the problems persists. Any advise? Thank you.

I'm a long time FF user, the developer edition is my preferred browser. It suddenly started crashing, a complete removal and new install did not help.I posted a help question a couple of weeks ago but no workable solution surfaced unfortunately. I assume the problem is still the same.

ps. I'm currently using the standard FF verison and it runs smooth as ever....

The most recent crash report:

AbortMessage: xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/JSONFile.sys.mjs:126) Accessibility: Active AccessibilityClient: unchecky_bg.exe|1.2.0.0 AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x2486 AdapterDriverVersion: 31.0.15.5168 AdapterSubsysID: 39711028 AdapterVendorID: 0x10de Add-ons: %40contain-facebook:2.3.11,bookmarksorganizer%40agenedia.com:4.1.1,firefox%40ghostery.com:8.12.11,jid1-KKzOGWgsW3Ao4Q%40jetpack:3.5.0,jid1-MnnxcxisBPnSXQ%40jetpack:2024.5.27,jid1-ZAdIEUB7XOzOJw%40jetpack:2024.4.26,nortonsafeweb%40symantec.com:3.22.0.2,uBlock0%40raymondhill.net:1.57.2,%7B17c7f098-dbb8-4f15-ad39-8b578da80f7e%7D:0.9.7.1,%7B9AA46F4F-4DC7-4c06-97AF-5035170634FE%7D:16.83,dont-track-me-google%40robwu.nl:4.28,firefox-extension%40deepl.com:1.12.3,sponsorBlocker%40ajay.app:5.6,CookieAutoDelete%40kennydo.com:3.8.2,firefox-translations-addon%40mozilla.org:1.3.4buildid20230720.091143,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,webcompat-reporter%40mozilla.org:2.1.0,webcompat%40mozilla.org:125.1.0,default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4,addons-search-detection%40mozilla.com:2.0.0,ebay%40search.mozilla.org:1.4 AsyncShutdownTimeout: {"phase":"IOUtils: waiting for profileBeforeChange IO to complete","conditions":[{"name":"JSON store: writing data for 'targeting.snapshot'","state":{"sanitizedBasename":"targeting.snapshot"},"filename":"resource://gre/modules/JSONFile.sys.mjs","lineNumber":126,"stack":["resource://gre/modules/JSONFile.sys.mjs:JSONFile:126","resource://gre/modules/BackgroundUpdate.sys.mjs:scheduleFirefoxMessagingSystemTargetingSnapshotting:766","resource:///modules/BrowserGlue.sys.mjs:task:3039","resource:///modules/BrowserGlue.sys.mjs:_scheduleStartupIdleTasks/<:3177"]}]} AvailablePageFile: 12386869248 AvailablePhysicalMemory: 6176493568 AvailableVirtualMemory: 138531053895680 BackgroundTaskMode: 0 BuildID: 20240529091551 CPUMicrocodeVersion: 0x5d ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1717081387 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1717081240 LastInteractionDuration: 56 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Windows":["wscapi.dll","windows.internal.shell.broker.dll","CryptoWinRT.dll","Windows.Security.Integrity.dll","PCShellCommonProxyStub.dll","explorerframe.dll","dataexchange.dll","wpnapps.dll","linkinfo.dll","twinapi.dll","wsock32.dll","Windows.ApplicationModel.dll","ktmw32.dll","nlansp_c.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","cryptngc.dll","OneCoreCommonProxyStub.dll","dbgcore.dll","webauthn.dll","directmanipulation.dll","wininet.dll","textinputframework.dll","ondemandconnroutehelper.dll","OneCoreUAPCommonProxyStub.dll","AudioSes.dll","Windows.Globalization.dll","CoreUIComponents.dll","avrt.dll","directxdatabasehelper.dll","mscms.dll","oleacc.dll","iertutil.dll","srvcli.dll","urlmon.dll","twinapi.appcore.dll","Windows.UI.Immersive.dll","Windows.UI.dll","Bcp47Langs.dll","winmm.dll","msimg32.dll","windows.staterepositorycore.dll","Windows.System.Launcher.dll","MMDevAPI.dll","npmproxy.dll","FWPUCLNT.DLL","wshbth.dll","dhcpcsvc.dll","winhttp.dll","dhcpcsvc6.DLL","version.dll","rasadhlp.dll","netprofm.dll","msvcp110_win.dll","taskschd.dll","propsys.dll","DWrite.dll","dcomp.dll","CoreMessaging.dll","uxtheme.dll","dxgi.dll","dwmapi.dll","winnsi.dll","DXCore.dll","dbghelp.dll","WinTypes.dll","windows.storage.dll","slc.dll","winsta.dll","netutils.dll","IPHLPAPI.DLL","dnsapi.dll","umpdc.dll","powrprof.dll","wtsapi32.dll","WTDSENSOR.dll","rsaenh.dll","kernel.appcore.dll","ntmarta.dll","sspicli.dll","mswsock.dll","cryptsp.dll","cryptbase.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","devobj.dll","cfgmgr32.dll","sxs.dll","profapi.dll","KERNELBASE.dll","bcryptPrimitives.dll","gdi32full.dll","bcrypt.dll","ucrtbase.dll","win32u.dll","wintrust.dll","msvcp_win.dll","crypt32.dll","msctf.dll","ws2_32.dll","imagehlp.dll","msvcrt.dll","advapi32.dll","rpcrt4.dll","shlwapi.dll","ole32.dll","oleaut32.dll","nsi.dll","clbcatq.dll","SHCore.dll","gdi32.dll","kernel32.dll","imm32.dll","combase.dll","shell32.dll","setupapi.dll","psapi.dll","sechost.dll","user32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","msvcp140.dll","vcruntime140.dll","vcruntime140_1.dll","VCRUNTIME140_1.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","freebl3.dll","lgpllibs.dll","osclientcerts.dll","nssckbi.dll","softokn3.dll"]} MozCrashReason: [Parent 13304, Main Thread] ###!!! ABORT: file resource://gre/modules/JSONFile.sys.mjs:126 Notes: FP(D00-L1000-W0000100-T00) Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x4c8a, AdapterSubsysID2: 39711028, AdapterDriverVersion2: 31.0.101.4953DWrite? DWrite+ WR? WR+ xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/JSONFile.sys.mjs:126) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 RDDProcessStatus: Running ReleaseChannel: aurora SafeMode: 0 ShutdownProgress: profile-before-change ShutdownReason: AppClose StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1717081270 SubmittedFrom: Client SystemMemoryUsePercentage: 81 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240529091551","version":"127.0","vendor":"Mozilla","displayVersion":"127.0b8","platformVersion":"127.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32369,"virtualMaxMB":134217728,"cpu":{"isWindowsSMode":false,"count":16,"cores":8,"vendor":"GenuineIntel","name":"11th Gen 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XPCOMSpinEventLoopStack: default: AsyncShutdown Spinner for profile-before-change useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.