Forum Asistence për Thunderbird

When I try to switch profiles, I get the following error: An unexpected error has prevented your changes from being saved. I have been messing around with this on and off for a couple of months. I uninstalled Thunderbird and re-installed with no luck. This error is not allowing me to switch to a profile that I have had for over 20 years and I have lost all my Local Folders, quite disturbing. I found a similar thread here, but no solution. Thanks, Paul

Using TB 115.11.0 (32-bit) on a Windows 10 machine, with IMAP synchronization. Quite often (but not always) the synchronization of the inbox takes an extremely long time, Activity Manager showing "bringing folder inbox up to date" hanging in "downloading message 1 of ...".

I have made a Gecko IMAP:5 log and see (during this state) a pattern repeating every 2 minutes, ending in "idle mode async waiting". Then, after a long time suddenly the synchronization process finishes.

What can be wrong here?

Kia Ora, my Gmail account has stopped downloading to Thunderbird.

I hadn't changed any settings before this happened. Have looked for solutions online, the one I saw here suggested changing the saved password in Thunderbird, which I have done, changing three gmail listings to my current gmail password.

The fix here also suggested deleting the current account, but I can't find that either.

Please advise.

Thanks Mark

My wife & I have the same PCs running Windows 10 & Thunderbird 115.11.0 (32bit).

We have a hosted web-site that also supports email, and we each have an email account (eg neddy@goon.com.au & minnie@goon.com.au). I've checked that both our POP server configurations are identical but despite that about once a week minnie@goon.com.au receives a warning to add security exception but neddy doesn't. This started happening two weeks ago after a years error free running.

The host has checked that goon.com.au has a valid SSL certificate, so what could be causing the discrepancy and how do I set about fixing it please?

A while ago my long-time hotmail account stopped working on two computer with windows 10 and one with windows 11. Last night, I looked up an article that said I have to use Oauth2 instead of normal pw. I made that change on the windows 11 machine and a popup occurred that wanted the number from the google authenticator on my phone. I gave it that and it checks mail now just fine.

This morning I went to one of the Windows 10 machines and did exactly the same. I tried some different server names online and tried some, but after a while I started getting a little window that asked my email address and pw. I put my hotmail address in and got this message:

Microsoft Accounts or personal email addresses don’t work here. Make sure you enter your work or school account (e.g. user@contoso.com). If you want to reset a Microsoft Account password, click here.

Now this is the very same hotmail email that worked on windows 11 with the same server settings last night. It still works.

Now, on the windows 10 machine with those same settings, I get the blank extra window. The extra window appears, does not populate, and disappeared.

It is: https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=redacted@hotmail.com

I had no opportunity to do what worked on the windows 11 machine just last night. I cannot check mail on hotmail on this windows 10 pc. I took all the updates available to Thunderbird and firefox. TB is 115.11.1

I'm stopped. Why would it work on one pc and not another? Oauth2 on the windows 11 asked for authenticator. On the windows 10 it never asks.

Thunderbird shows Hijri (Saudi Arabia Regional Date Format) no matter what Preference I choose in settings.

I've chosen the English (United States) Application Locale and restarted Thunderbird multiple times but in the header the date still shows in Hijri Format (1445-xx-xx). See attached images.

Am I missing something here? Couldn't find any clues in the config editor either. The version I have installed is the correct one (English US).

For about the last month or so, I frequently get an error message that my password is incorrect.

I use Thunderbird to manage emails on five separate accounts. Four are gmail accounts and I NEVER have an issue with those.

The issue only occurs with my oldest email account, which is an ".msn" account - a paid Microsoft account.

I can send and receive mail on this account without any issues when I use Outlook online through my Firefox browser, but when I try to use through Thunderbird, I get the password error message more often than I don't. In other words, sometimes the emails go through, but most of the time they do not. When I copy and paste the text of the email into the web browser version, there is never any problem and I am NEVER asked for my password.

Every now and then, when the message pops up, I attempt to re-enter my password, but most of the time it still won't send, and the error message re-appears almost immediately. I have changed the password twice, but that has no effect on the error message.

I would be very appreciative of any assistance.

Thanks in advance,

Bud

I believe that TBird in the past would show the count of the selected messages in the bar at the bottom. For example if I selected 10 messages in a folder for deletion it would show at the bottom how many were selected. If I selected a thousand it would show that number, and then when I hit delete it would show a progress of x number deleted of so many selected.

Now it no longer shows the number selected and during the delete process only occasionally flashes the x number deleted of the number selected.

I believe this is a bug in 115.11.1 It is occurring on two different PCs both running Win 10 Pro.

Have been using Thunderbird for years with my cox.net account. Recently TB update115 happened and cox.net go moved to Yahoo. Under the old systems, (cox.net and pre 115) I was able to have spam emails delivered directly to my Spam folder. With the migration of cox to Yahoo, and TB 115 I don't have a Spam folder. I have a Bulk folder and a Junk folder. I have figured out that the Bulk has replaced the Spam folder. However, spam does not show up in the folder automatically. I have to select the folder, then after about 3-5 seconds messages will appear. Again, in the past spam would be moved to the spam folder and the folder would change to dark and a # would appear beside the folder indicating that a new message had been added to the folder.

Is there a way that I can set up TB115 to do the same thing? I have tried but I can't figure it out. Thanks in advance.

Dave Hokaj dchokaj@cox.net

When I use the "Delete mail marked as junk" tool, sometimes it deletes all of them at once, and sometimes only one at a time. How do I fix it so that it aways deletes them all at once?

Related: https://forums.mozillazine.org/viewtopic.php?t=3079875 I used to daily version 52, and this would allow you to in windows set it to show the new mail tray icon, but hide the normal tray icon.

Seems since the introduction of mail.biff, this was unified and it's no longer seperate entries in the windows Taskbar Settings -> Select which Icons appear on the taskbar menu. Attached image shows the 2 old entries, and the singular new one which is the same, unread notification or not in the tray icon. I can only select/deselect one thunderbird entry here, which just toggles if it's there at all or not.

I do not wish to see the normal tray icon. I wish for the tray icon to show in my tray bar when there's a new/unread message.

This seems to be a thing that was regressed and fixed in v68, and then became an issue again with biff's introduction in v91 forward?

Thanks for your time.

I occasionally get a Authentication Failed to Server (Outlook.com) and when it occurs it continues for 1-5 minutes then goes away again.

Is there any error logging proceedure that I can set up to see what the exact issue is?

I've tried running a parallel alternative email client (eM Client) and that doesn't seem to suffer in the same way, but I much prefer Thunderbird so would like to find out what the problem is.

Yesterday I found that emails are not displaying in the folders. At the top alongside "Inbox" it says I have 28 emails but only 12 are displaying, and this is repeated in other folders. The attached photo shows another folde saying there are 35 messages in the inbox but only 8 displayed. Where are the others?

Also, now when I open the program no new emails appear and the "Get Messages" does not download any new emails.

I have not made any changes to anything .

I am running Thunderbird on another laptop and it is fine. Are there any fixes or do I have to reinstall the program?

Each time that I open an email, another tab appears in the status bar: Thunderbird Privacy Notice. I need to manually delete them for each email that I open. This is a nuisance. How can I stop these tabs from cluttering my status bar?

I work pretty much exclusively using Unified Folders, in particular a Unified Inbox. Thunderbird 115.11.0 checks for new messages on schedule and downloads from all three of my accounts automatically throughout the day. But if I want to do a manual download, the little cloud-with-an-arrow checks only my primary account, not the other two. Yet when I right-click the little cloud, that identical icon purports to represent all accounts. Am I misunderstanding something? Is there a way to essentially replace the one little cloud with the other so that a right-click and second selection is no longer necessary?