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I keep getting pop up adds from www.superfish.com how do I remove this?

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I keep getting pop adds, its looks like it is from a site called www.superfish.com. I have done a little searching and found that others had this same problem. The advice always given is to remove a certain add-on. But, I when I look at my add-ons, I don't have any add-ons that match the one they advise to remove. Please help. Thankyou.

I keep getting pop adds, its looks like it is from a site called www.superfish.com. I have done a little searching and found that others had this same problem. The advice always given is to remove a certain add-on. But, I when I look at my add-ons, I don't have any add-ons that match the one they advise to remove. Please help. Thankyou.

All Replies (3)

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Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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Thank you for your suggestion, I've already tried Microsoft Safety Scanner and Microsoft Security Essentials. It didn't turn up anything.

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Try start Firefox in Safe Mode:

Maybe your session didnt finish:

Try also reset Firefox: