Thunderbird Support Forum

Hi. I have 3 e-mails. recently I could not receive on another e-mail. I called my cable tech. he said that thunderbird hadupdated and some users had problems. He had me change my port to 578. I did and now the same e-mail will send but not receive. so three of my e-mails will send and only 2 will receive. I am very ignorant with computer use. I use a flip phone for travel. thanks dan

The folder "popstate-1.dat" appeared under my email account below Inbox, Drafts, Sent, Archives, Junk and Trash. I have attached an image showing the folder located below Trash and above Local Folders.

Can it be deleted? Is it serving a purpose?

I recently deleted old messages from the various Local Folders folders.

Thank you.

Hi! I would like to use Thunderbird with an email account provided by my university. It uses the gmail web client and is provided through google workspace (I believe). The login process involves a redirect to the campus authentication page, with a DUO 2FA ping. Is there a way to add this account to Thunderbird? Programs like Gnome Online Accounts allow me to add this as a google account and then follow the usual process in a web browser window. However, when I try this on Thunderbird, I get as far as granting access through Google's system, but then the system exits with "Unable to log in at server. Probably wrong configuration, username or password." Is there a way to set this up correctly? It looks like it almost works.

My service provider is QX.net which uses Magic Mail web email. I have Firefox 115.ll, 64 bit. I have Thunderbird 115.11.1, 32 bit.

The Magic Mail on my Server shows 253 unread messages. I have identified some of those 253 messages in my Thunderbird folder and they have been read, and are shown as read in Thunderbird. There seem to be 3 different dates involved. This is a concern as it is unacceptable not to receive all of my messages.

Please advise what I can do to address this so that I receive all my messages and so that when I have read them they are shown as "read" in Thunderbird and in Magic Mail.

Thank you so very much for any help.

I am using Thunderbird in Windows 11 on an Intel NUC 12 computer. I am using Thunderbird in pop mail for gmail.com and mail.com. I save all important messages daily to Folders in Local Folders. Today I attempted to look for messages in one folder named Family and Friends and found that messages older than 2/14/2024 are missing. I checked other folders and found that they seem OK with messages going back 5 to 10 Years. I tried running repair but nothing changed. Any idea where these files can be? I do have backups of the app data for Thunderbird and am considering to try a prior version but I'm afraid I might lose new saved messages. If I tried to Archive messages, could this be the problem? I have looked in Archive and found very little. Any help would be appreciated. Frank

Please ignore this question. I found my older messages.

Is there a way to play a certain continuous tone when an incoming mail from a certain sender (e.g. xyz@example.com or just @example.com) comes in? That would be an extremely useful function, e.g. if you are waiting for particularly important and urgent mails and, for example, want to be woken up in the night when this particular important mail arrives.

Is there a solution to a space problem I encounter when printing a calendar in "Monthly Grid" format which includes an event "End Time" that I am unable to find a way to eliminate? I believe that in a previous TB calendar app, there was an option available for that time feature. Is there a work around to achieve my need for not including an End Time in the printout?. Thank you for your time, JMH

When I delete an email it immediately diseappears from the view, but if I have the "Unread" filter active and I mark an email as "read" it remains there until I switch the "Unread" filter off and then on again. Quite impractical to me.

I maintain a "Favorites" folder view as those are the folders I use 95% of the time and I have a very large number of historical folders I need to keep around but don't need very often. Trouble is, when I create a new folder, the creation dialog doesn't offer the option to make the folder a favorite so that it disappears after creation. I have to switch to the "ALL folders" view and then right click on the new folder and check the "favorite" box and then go back to favorites view.

It would make life so much easier if there was a favorite checkbox on the creation dialog.

Thank you.

For the Inbox (main) window:

• Choosing File::Close does nothing.
• Typing Cmd-W flashes the title of the File menu but otherwise does nothing.
• The only way to close the window is to click its red close button (upper left).

Thunderbird 116.0, 115.10, 115.08 and earlier Mac OS 114.5 and earlier

For the past several years I have been dealing with Thunderbird occasionally freezing on me, with the window losing focus and the titlebar saying (Not Responding).

It appears to happen when TB is downloading email. If the emails are large (as some are) TB stops everything to deal with it. I have looked for where to change any settings to allow for process threading, since that was the promise of Windows waaaaay back in 1990. Not so, apparently with TB. Even if I'm in a separate window composing an email, it freezes. I wrote about this back in 2018...

https://support.mozilla.org/en-US/questions/1233121

I noticed that this only happens when downloading emails from one particular account, which I use for receiving project code error debug reports. The emails are typically around 150k or slightly less. Not so huge that it should take so long to pull down, but the debug info is in many, many nested tables and divs. Is it trying to render them, even though I don't have them open?

In any case, I set that account to no longer collect. Yet, every once in a while, it still collects. Do I need to remove the account from TB altogether? I would like to be able to have this account checked every 15 minutes like my other five email accounts, which don't cause me any heartache, but it's driving me mad, especially when a throng of those emails come in, like 50 at a time, and I am effectively prevented from doing anything in TB for up to five minutes. I suppose I could craft the emails to be smaller (it's my own code that is sending the debug reports) but the info in there is there on purpose.

Is there a setting I can change somewhere to break off the processing for the main window and the compose windows?

Hi - My company turned on some additional security settings for connecting to M365. Thunderbird Windows successfully provides the needed Entra ID, that is required in our M365 environment now for access by registered devices. The state of the device, as being registered in Entra ID, doesn't seem to be able to be passed via Mac Thunderbird but does for Windows Thunderbird?

This is the error - the fact that it shows the Device as unregistered is the key item - Thunderbird needs to be able to send the :

        You cannot access this right now
        Your sign-in was successful but does not meet the criteria to access this resource. For example, you 
        might be signing in from a browser, app, or location that is restricted by your admin.
        More details

        Error Code: 53003 
        Request Id: a2ae545e-6d4a-40e7-aed8-31e252422900 
        Correlation Id: 0200d612-710e-42ea-82c6-2aa415f3062f 
        Timestamp: 2024-06-06T14:09:39.975Z 
        App name: Thunderbird
        App id: 9e5f94bc-e8a4-4e73-b8be-63364c29d753
        IP address: 136.226.19.80
        Device identifier: Not available
        Device platform: macOS
        Device state: Unregistered

Is this something that can be addressed? I am really disrupted by not being able to manage my email through Thunderbird...

Bob - ramartin@mitre.org

I'm looking for a message filter function that will wait a specified period of time before performing what the rest of the filter does whatever it is tasked to do. For instance, I want to have an incoming message sit in the inbox until it moves to a local folder some time later. This would allow me to see it from a device that can't see local folders (like a mobile phone). I can't find anything in extensions. Any thoughts?

HI

Outh2 Saved Password entries is being removed automatically after few months in password manager. It is asking again to Re-Authenticate. After authentication, It is getting removed again after few months. Please help.

Currently notifications has the same app_id and the same window properties as the main one. It makes it impossible to assign any rules from my window manager to render notifications differently. For example, I'm using Sway and Arch, and I would love to show notification on the current desktop, but assign main thunderbird window to a particular desktop