Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get my Norton Security log-ins and passwords to sync with Forefox

more options

I had been able to use my Norton Security/Identity Safe Log-in Vault without problems until Firefox's update in November 2015. The Toolbar is back but the Identity Safe Vault feature is not coming up even though Norton Security is on the toolbar. How do I get the Vault to come up so I have all my Log-In IDs and passwords?

I had been able to use my Norton Security/Identity Safe Log-in Vault without problems until Firefox's update in November 2015. The Toolbar is back but the Identity Safe Vault feature is not coming up even though Norton Security is on the toolbar. How do I get the Vault to come up so I have all my Log-In IDs and passwords?

All Replies (1)

more options

First thing to do is to update Firefox to the latest Firefox 44.0 version, which was released yesterday. Help > About Firefox to initiate the update check.

Hopefully Norton has the "Vault" feature fixed for Firefox 44.0 and their updates are ready.

https://community.norton.com/en/forums/norton-toolbar-limited-compatibility-patch-firefox-43-available Check with Norton for further details.