Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Search hijack by conduit (/questions/968030/)

  • 3 risposte
  • 1 ha questo problema
  • 10 visualizzazioni
  • Ultima risposta di ptommo

ptommo
ptommo
more options

My browser home page has been hijacked by Conduit.com. I have tried removing it by going to "Add-ons" -> "Extensions" . There are however, no applications showing in this Window! I can reset the browser to my preferred home page but when the pc is booted up for a new session the Conduit home page once more appears...

My browser home page has been hijacked by Conduit.com. I have tried removing it by going to "Add-ons" -> "Extensions" . There are however, no applications showing in this Window! I can reset the browser to my preferred home page but when the pc is booted up for a new session the Conduit home page once more appears...

Soluzione scelta

A few things to do here.

You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can get to the profile folder below:

  • Help > Troubleshooting Information > Profile Directory > Show Folder

or

  • Go to about:support and click Show Folder next to Profile Directory.

Check to see if any suspicious or unwanted software has been installed without you knowing by going to the Control Panel.

  • Start > Control Panel > Uninstall a Program
Leggere questa risposta nel contesto 👍 0

Tutte le risposte (3)

Moses
Moses
  • Moderator
more options

Soluzione scelta

A few things to do here.

You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can get to the profile folder below:

  • Help > Troubleshooting Information > Profile Directory > Show Folder

or

  • Go to about:support and click Show Folder next to Profile Directory.

Check to see if any suspicious or unwanted software has been installed without you knowing by going to the Control Panel.

  • Start > Control Panel > Uninstall a Program
jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

This article also discusses the user.js file: How to fix preferences that won't save.

ptommo
ptommo Utente che ha posto la domanda
more options

Thanks for your help on this problem guys. I did try the control panel option but Conduit wasn't listed.

I did however solve the problem by downloading the free Malwarebyte application and scanning the p.c. It found 129 locations that Conduit had 'infected'!

After the scan I quarantined the infected files and everything is now working fine. Thanks again for such a swift response...